Shipping and Returns

How long does my order take to ship?

Our processing time is usually 3-5 days, not including holidays and weekends. During the holiday season it can be up to 6-10 days. If you have a question about current times, email us at bioinspiration@protonmail.com

What is your return policy? 

Returns are not accepted due to the personal nature of these products.  However, if you have received damaged merchandise, please contact us within four business days of receipt to arrange for its return and replacement.

Do you offer pick up?

If you live in close proximity to Waverly, picking up your order is an option. Please contact us to arrange a time and day for pick up of your order.

Do you offer international shipping?

International shipping is not available at this time.